Discussion:
Additional quota
(too old to reply)
Sandra Vale
2007-12-10 20:09:00 UTC
Permalink
Unfortunately I upgraded my phone twice in the last 6 months (I had problems
with my old phone) and have obviously used up all my quota. I need to
reactivate MS Reader on my new MDA Vario 3.

How can I get more quota? My emails just seem to disappear into the ether.

Thanks in advance
MSReaderGirl
2007-12-10 20:59:10 UTC
Permalink
Sandra,

You can request more quota by filling out the form at
http://das.microsoft.com/activate/en-us/extraDefault.asp. Please note you
will not be sent a confirmation email once you have been granted extra
activation. Your request should be filled after 24 hours. If after that
time you still have not received your additional quota please reply back and
I will escalate your request.

Sincerely,
Christine - Microsoft Reader Team
Post by Sandra Vale
Unfortunately I upgraded my phone twice in the last 6 months (I had problems
with my old phone) and have obviously used up all my quota. I need to
reactivate MS Reader on my new MDA Vario 3.
How can I get more quota? My emails just seem to disappear into the ether.
Thanks in advance
Sandra Vale
2007-12-11 08:46:03 UTC
Permalink
Thanks for your quick response. I'm sorry but your link seems to be invalid
and doesn't work I get the error message 'Page cannot be found'
Post by MSReaderGirl
Sandra,
You can request more quota by filling out the form at
http://das.microsoft.com/activate/en-us/extraDefault.asp. Please note you
will not be sent a confirmation email once you have been granted extra
activation. Your request should be filled after 24 hours. If after that
time you still have not received your additional quota please reply back and
I will escalate your request.
Sincerely,
Christine - Microsoft Reader Team
Post by Sandra Vale
Unfortunately I upgraded my phone twice in the last 6 months (I had problems
with my old phone) and have obviously used up all my quota. I need to
reactivate MS Reader on my new MDA Vario 3.
How can I get more quota? My emails just seem to disappear into the ether.
Thanks in advance
Daniel Crichton
2007-12-12 08:37:54 UTC
Permalink
Post by Sandra Vale
Thanks for your quick response. I'm sorry but your link seems to be
invalid and doesn't work I get the error message 'Page cannot be
found'
Did you accidentally include the . at the end? Try just

http://das.microsoft.com/activate/en-us/extraDefault.asp

I just tested it and it works fine.

Dan
Post by Sandra Vale
Post by MSReaderGirl
Sandra,
You can request more quota by filling out the form at
http://das.microsoft.com/activate/en-us/extraDefault.asp. Please
note you will not be sent a confirmation email once you have been
granted extra activation. Your request should be filled after 24
hours. If after that time you still have not received your
additional quota please reply back and
I will escalate your request.
Sincerely,
Christine - Microsoft Reader Team
Post by Sandra Vale
Unfortunately I upgraded my phone twice in the last 6 months (I had
problems with my old phone) and have obviously used up all my quota.
I need to reactivate MS Reader on my new MDA Vario 3.
How can I get more quota? My emails just seem to disappear into the ether.
Thanks in advance
junkml
2008-01-23 00:31:03 UTC
Permalink
I'm having the same issue. so far I have spent 2 hours on hold, 3 hours
talking to various people and departments at Microsoft, and about half a
dozen emails, and I'm no closer to having my quota increased.

The level of incompetence at Micro$oft is incredible.

Is there anyone monitoring this thread that could help me?
Post by Sandra Vale
Thanks for your quick response. I'm sorry but your link seems to be invalid
and doesn't work I get the error message 'Page cannot be found'
Post by MSReaderGirl
Sandra,
You can request more quota by filling out the form at
http://das.microsoft.com/activate/en-us/extraDefault.asp. Please note you
will not be sent a confirmation email once you have been granted extra
activation. Your request should be filled after 24 hours. If after that
time you still have not received your additional quota please reply back and
I will escalate your request.
Sincerely,
Christine - Microsoft Reader Team
Post by Sandra Vale
Unfortunately I upgraded my phone twice in the last 6 months (I had problems
with my old phone) and have obviously used up all my quota. I need to
reactivate MS Reader on my new MDA Vario 3.
How can I get more quota? My emails just seem to disappear into the ether.
Thanks in advance
dequardo
2008-01-26 13:57:00 UTC
Permalink
YES, the problem is the additional quote URL comes up but ANY submissions go
to a broken link. Can SOMEONE at MS fix this?
Post by junkml
I'm having the same issue. so far I have spent 2 hours on hold, 3 hours
talking to various people and departments at Microsoft, and about half a
dozen emails, and I'm no closer to having my quota increased.
The level of incompetence at Micro$oft is incredible.
Is there anyone monitoring this thread that could help me?
Post by Sandra Vale
Thanks for your quick response. I'm sorry but your link seems to be invalid
and doesn't work I get the error message 'Page cannot be found'
Post by MSReaderGirl
Sandra,
You can request more quota by filling out the form at
http://das.microsoft.com/activate/en-us/extraDefault.asp. Please note you
will not be sent a confirmation email once you have been granted extra
activation. Your request should be filled after 24 hours. If after that
time you still have not received your additional quota please reply back and
I will escalate your request.
Sincerely,
Christine - Microsoft Reader Team
Post by Sandra Vale
Unfortunately I upgraded my phone twice in the last 6 months (I had problems
with my old phone) and have obviously used up all my quota. I need to
reactivate MS Reader on my new MDA Vario 3.
How can I get more quota? My emails just seem to disappear into the ether.
Thanks in advance
MSReaderGirl
2008-02-01 00:20:56 UTC
Permalink
Dequardo,

There was an issue with the webserver that has since been resolved. Please
try again and let us know if there are any additional issues.

Sincerely,
Christine - Microsoft Reader Team
Post by dequardo
YES, the problem is the additional quote URL comes up but ANY submissions go
to a broken link. Can SOMEONE at MS fix this?
Post by junkml
I'm having the same issue. so far I have spent 2 hours on hold, 3 hours
talking to various people and departments at Microsoft, and about half a
dozen emails, and I'm no closer to having my quota increased.
The level of incompetence at Micro$oft is incredible.
Is there anyone monitoring this thread that could help me?
Post by Sandra Vale
Thanks for your quick response. I'm sorry but your link seems to be invalid
and doesn't work I get the error message 'Page cannot be found'
Post by MSReaderGirl
Sandra,
You can request more quota by filling out the form at
http://das.microsoft.com/activate/en-us/extraDefault.asp. Please note you
will not be sent a confirmation email once you have been granted extra
activation. Your request should be filled after 24 hours. If after that
time you still have not received your additional quota please reply back and
I will escalate your request.
Sincerely,
Christine - Microsoft Reader Team
Post by Sandra Vale
Unfortunately I upgraded my phone twice in the last 6 months (I had problems
with my old phone) and have obviously used up all my quota. I need to
reactivate MS Reader on my new MDA Vario 3.
How can I get more quota? My emails just seem to disappear into the ether.
Thanks in advance
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