Annotations don´t work

[ruben]

I have the iPaq model hx2490b, with WM5 installed, spanish distribution. I
have performed a full hardware reset to avoid anything interferes. I have
installed Microsoft reader (latest spanish version avalaible on the web) and
I have activated it.

When I try to add a "text note", the note window pops up over the text. It
allows me to write on it, but when I click outside to save the note, the
following error appears:

"The parameter is incorrect (ox80070057)".

I have also noticed that any annotations are saved after manually closing
Microsoft Reader or changing the book: No bookmark, highlight, text note nor
Drawing.

¿Can it be a compatibility issue with this iPAQ model?

[ruben]

Is anybody out there?

[msreadergirl]

Ruben:

We are here we are just trying to reproduce the issue. Can you tell me if
the title you are trying to annotate was purchased or created using a tool
like Readerworks or the Word add-in? Any details you can provide will help
is narrow this issue down a bit further. In the meantime you may want to
check and see if you have remaining space free at the location where you
store your books. The Reader creates a file with a .EBO extension that
houses your annotations. If you do not have enough space to create this
file you might see the behavior you mentioned in your previous post.

Sincerely,
Christine - Microsoft Reader Team

Post by ruben
Is anybody out there?

[ruben]

After a couple of days experiencing troubles to post here, I´m finally ready
to give you an answer.

-Yes, I have also reproduced the issue with an e-book purchased in Ebookmall
(TM) "Les fausses confidences". I don´t use the reader plug-in.

-I have enough space to store the .EBO files (96MB in the internal memory
card). I usually check the EBO file associated to the e-book I am reading in
that moment, and it´s astonishing; it does not always grow when I make any
change, but it does by every now and then.

- I have noticed that the error appears less now than a week ago, almost 10%
of the times I try to add an annotation. The only change I have made in my
PDA is to install a navigation software ¿?

- I have also spoken with HP technical assistance and they have found more
cases like mine in their incidences database. They say that nothing goes
wrong with my PDA when I am asked to reproduce for them the facts

[Wally Anglesea™]

On Tue, 29 May 2007 07:51:01 -0700, ruben

Post by ruben
After a couple of days experiencing troubles to post here, I´m finally ready
to give you an answer.
-Yes, I have also reproduced the issue with an e-book purchased in Ebookmall
(TM) "Les fausses confidences". I don´t use the reader plug-in.
-I have enough space to store the .EBO files (96MB in the internal memory
card). I usually check the EBO file associated to the e-book I am reading in
that moment, and it´s astonishing; it does not always grow when I make any
change, but it does by every now and then.
- I have noticed that the error appears less now than a week ago, almost 10%
of the times I try to add an annotation. The only change I have made in my
PDA is to install a navigation software ¿?
- I have also spoken with HP technical assistance and they have found more
cases like mine in their incidences database. They say that nothing goes
wrong with my PDA when I am asked to reproduce for them the facts

I have a hx2940b English iPAQ.

I get the same issue. If I add a bookmark, or any annotation, it will
not appear when I next open the ebook. Doesn't matter whether it's a
purchased ebook or a free one or a lit file I have created from a word
document (using the ereader utility)

Makes no difference if the ebook is on a SD or CF card, or in main
memory with all the cards removed.
--
Find out about Australia's most dangerous Doomsday Cult:
http://users.bigpond.net.au/wanglese/pebble.htm

"You can't fool me, it's turtles all the way down."

"Maths proves you know how to plug in some figures into a formula, that's
all"
"Even physics is based on wrong theories, so what's the use of maths"
Carole - demonstrating her mathematical abilities.

[msreadergirl]

Wally:

Can you tell me if a .EBO file is being created for that book in your
annotations directory?

Sincerely,
Christine - Microsoft Reader Team

Post by Wally Anglesea™
On Tue, 29 May 2007 07:51:01 -0700, ruben

Post by ruben
After a couple of days experiencing troubles to post here, I´m finally ready
to give you an answer.
-Yes, I have also reproduced the issue with an e-book purchased in Ebookmall
(TM) "Les fausses confidences". I don´t use the reader plug-in.
-I have enough space to store the .EBO files (96MB in the internal memory
card). I usually check the EBO file associated to the e-book I am reading in
that moment, and it´s astonishing; it does not always grow when I make any
change, but it does by every now and then.
- I have noticed that the error appears less now than a week ago, almost 10%
of the times I try to add an annotation. The only change I have made in my
PDA is to install a navigation software ¿?
- I have also spoken with HP technical assistance and they have found more
cases like mine in their incidences database. They say that nothing goes
wrong with my PDA when I am asked to reproduce for them the facts

I have a hx2940b English iPAQ.
I get the same issue. If I add a bookmark, or any annotation, it will
not appear when I next open the ebook. Doesn't matter whether it's a
purchased ebook or a free one or a lit file I have created from a word
document (using the ereader utility)
Makes no difference if the ebook is on a SD or CF card, or in main
memory with all the cards removed.
--
http://users.bigpond.net.au/wanglese/pebble.htm
"You can't fool me, it's turtles all the way down."
"Maths proves you know how to plug in some figures into a formula, that's
all"
"Even physics is based on wrong theories, so what's the use of maths"
Carole - demonstrating her mathematical abilities.

[Wally Anglesea™]

On Fri, 8 Jun 2007 13:36:18 -0700, "msreadergirl"

Post by msreadergirl
Can you tell me if a .EBO file is being created for that book in your
annotations directory?
Sincerely,
Christine - Microsoft Reader Team

G'day Christine, yeah. Every book I've opened has an ebo file. I can
therefore go to "most recent page" but no annotations are saved.

Post by msreadergirl

Post by Wally Anglesea™
On Tue, 29 May 2007 07:51:01 -0700, ruben

Post by ruben
After a couple of days experiencing troubles to post here, I´m finally ready
to give you an answer.
-Yes, I have also reproduced the issue with an e-book purchased in Ebookmall
(TM) "Les fausses confidences". I don´t use the reader plug-in.
-I have enough space to store the .EBO files (96MB in the internal memory
card). I usually check the EBO file associated to the e-book I am reading in
that moment, and it´s astonishing; it does not always grow when I make any
change, but it does by every now and then.
- I have noticed that the error appears less now than a week ago, almost 10%
of the times I try to add an annotation. The only change I have made in my
PDA is to install a navigation software ¿?
- I have also spoken with HP technical assistance and they have found more
cases like mine in their incidences database. They say that nothing goes
wrong with my PDA when I am asked to reproduce for them the facts

I have a hx2940b English iPAQ.
I get the same issue. If I add a bookmark, or any annotation, it will
not appear when I next open the ebook. Doesn't matter whether it's a
purchased ebook or a free one or a lit file I have created from a word
document (using the ereader utility)
Makes no difference if the ebook is on a SD or CF card, or in main
memory with all the cards removed.
--
http://users.bigpond.net.au/wanglese/pebble.htm
"You can't fool me, it's turtles all the way down."
"Maths proves you know how to plug in some figures into a formula, that's
all"
"Even physics is based on wrong theories, so what's the use of maths"
Carole - demonstrating her mathematical abilities.

--
Find out about Australia's most dangerous Doomsday Cult:
http://users.bigpond.net.au/wanglese/pebble.htm

"You can't fool me, it's turtles all the way down."

"Maths proves you know how to plug in some figures into a formula, that's
all"
"Even physics is based on wrong theories, so what's the use of maths"
Carole - demonstrating her mathematical abilities.